RETURNS To be absolutely happy with your BG’s pieces, I encourage you to choose your selections very carefully before they have been shipped. We will be glad to exchange or give you store credit within 7 days of your return. The item must be be in the original package in unused condition. Due to the delicate nature of the items, I am unable to accept refunds or exchanges on any custom made or bespoke order. The purchase is considered as a final sale. Items listed under SALE cannot be returned or exchanged either. Photos are in high resolution and big dimensions to warranty that you have the closest references to the finished accessory. Please ensure you read the listing properly, detailing dimensions and colors. Don’t hesitate to get in touch with me if you have doubts about some custom orders. I can always mail you small samples of materials to ensure the match with your gown is going to be accurate. By selecting “to purchase” from Banana Graphika, it is assumed that you have read and understood the item description, information provided on the production and shipping times pages, and agree with the terms and conditions of this policy. Please note that the appearance of colors may vary between computer screens.